Microsoft Dynamics 365

Microsoft Dynamics 365 Solutions

Engage, Empower, Optimize, and Reinvent how you do business with the highly adaptable Microsoft Dynamics 365. Merging the various facets of business, to work in the new age of synchronous data, and just ahead of time customer service. A platform that comes with purpose-built applications that enable you to manage core business functions like Sales, Finance and Operations, Marketing, Customer Service, Field Service, Project Service Automation, Talent, etc.

OFFERINGS

Companies today need to scale at lightning-fast speed to truly ace the demands of the new-age consumer. Their road to business transformation necessitates robust business growth strategies, coupled with an infallible cost-effective framework for execution. We understand our clients’ evolving business needs to thrive in the digital era, and enrich their business transformation journey with Microsoft Dynamics 365 – CRM & ERP.

Project Management

Improve collaboration across your teams, reduce resks and simplify time and expense management for your customer’s projects.

Seamless Integration

Improve your team’s productivity with familiar third-party
applications like Skype, Outlook, and Excel using the native
connectors.

Work Anywhere

Allow your reps on the field to work on the go, even offline with mobile apps that has access to social data and recent updates about your leads/customers.

How do we make every Dynamics 365 implementation a success?

Microsoft Dynamic 365 Vision

Define Product Vision

  • Understand business objectives
  • Develop Project charter
  • Problem statement
  • Set Goals

Critical Success Factors

  • For business
  • For project

Process and metrics

  • KPI Identification
  • Establish processes
  • Metrics
  • Responsibility matrix
  • Escalation mechanism
  • Change management process
Identfication

Initiation

  • Business case
  • Stakeholder analysis

Analysis

  • Process blueprinting
  • Define To-Be state
  • Scoping
  • High level WBS

Closure definition

  • Define acceptance criteria
  • Deliverable identification
  • Hand-over process
  • KT plan
Delivery

Iterative development

  • Planning
  • Design
  • Implementation
  • Testing
  • Demo
  • Resease
Microsoft Dynamic 365 Support

Enhancement

Maintenance

Training

Documentation

Scrum, Demo, Weekly reviews, Monthly review, Status reporting

Contact us to know more about our offerings with Microsoft Dynamics 365.