Current Openings
Inside Sales Trainee
Gurgaon - Spaze Tower
2023-11-17
Key responsibilities include:
- Basic Knowledge of MS office
- Good communication Skills
- Prospecting, generating, qualifying, processing and following up on leads and appointment setting for external sales team
- Collaboratively work with the sales, marketing team and leadership to develop lead generation strategies to generate lead opportunities with prospective customers
- Initiates lead/demand generation strategies that include inbound/outbound sales and marketing campaigns and initiatives
- Initiates and participates in new business pitches with sales team and subject matter experts and own follow-through with the lead prospect
- Providing consistent, concise, accurate internal and external communications
- Providing consistent, concise, accurate and timely weekly/monthly sales lead gen activity reports to management
- Working collaboratively in a team environment and independently
- Achieving sales lead gen and appointment quotas
- Actively sourcing new sales opportunities through cold-calling, emailing and LinkedIn.
Front End Developer
Gurgaon - Spaze Tower
2023-11-17
Job Description
· Develop and maintain user-facing features using HTML, CSS, and JavaScript.
· Collaborate with UI/UX designers to implement responsive and pixel-perfect web designs.
· Write clean, efficient, and well-documented code.
· Ensure cross-browser and cross-device compatibility.
· Participate in code reviews and provide constructive feedback to peers.
· Stay updated on emerging trends and best practices in front-end development.
Requirements
· Solid understanding of HTML5, CSS3, and JavaScript.
· Experience with front-end frameworks such as React, Angular.
· Familiarity with version control systems (e.g., Git).
· Strong problem-solving skills and attention to detail.
QA Lead
Gurgaon - Spaze Tower
2023-11-17
- Review requirements, specifications and technical design documents to provide timely and meaningful feedback.
- Create detailed, comprehensive and well-structured test plans and test cases.
- Estimate, prioritize, plan and coordinate testing activities
- Identify, record, document thoroughly and track bugs.
- Perform thorough regression testing when bugs are resolved.
- Develop and apply testing processes for new and existing products to meet client needs.
- Liaise with internal teams (e.g. developers and product managers) to identify system requirements.
- Monitor debugging process results
- Investigate the causes of non-conforming software and train users to implement solutions
- Track quality assurance metrics, like defect densities and open defect counts
- Stay up-to-date with new testing tools and test strategies.
Requirements and skills
- Proven work experience in software quality assurance
- Strong knowledge of software QA methodologies, tools and processes
- Experience in writing clear, concise and comprehensive test plans and test cases
- Hands-on experience with black box testing
- Good knowledge of SQL.
- Experience in API testing using POSTMAN is a plus.
- Experience working in an Agile/Scrum development process
- Experience with performance and/or security testing is a plus
- Hands-on experience with automated testing tools (Selenium & Appium) is a plus (Basic Knowledge Is Required).
- BS/MS degree in Computer Science, Engineering or a related subject.
Customer Success Specialist
Gurgaon - Spaze Tower
2023-10-27
Sodality is looking to add a Customer Support Specialists to our team in India.
A Sodality Customer Support Specialist will:
- Understand our Sodality software and how customers utilize and interact on a daily basis
- Understand pricing models and how the software work for customers
- Give onboarding demos of the product to the new customers
- Coordinate with product team for delivering per expectations of customers
- Collect required information from the customers to have smooth initiation and transition of new old customers
- Diagnose, troubleshoot, resolve issues, and document well-defined resolutions
- Be an exceptional customer advocate, listening, understanding, and responding to the customer’s needs.
- Collaborate with others to deliver effective resolutions and technical support
- Perform expansion into customer needs by offering cross selling opportunities to customers
- Maintaining good relationship with customers and keep retention score high
- Coordinate with marketing team to help them with new leads and creating marketing material
- Be able to chat and call customers using company provided tools in USA
Who You Are:
- Excellent computer knowledge
- Good working knowledge of MSOffice suite
- Communicate professionally with customers and coworkers
- Exemplary use of communication tools like phone, chat messenger, and email
- Proven success in working through complex questions and forming effective solutions
- Strong sense of ownership and accountability with a solid work ethic and is self-driven
- Clear written and verbal skills in presenting detailed information in a organized manner
Preferred Experience:
- Bachelor’s degree or equivalent work experience
- Minimum of 2 years of work experience
- Previous technical, customer service support experience, industry or software experience from US market is needed
Inside Sales Executive
Gurgaon - Spaze Tower
2023-09-22
Key responsibilities include:
- Prospecting, generating, qualifying, processing and following up on leads and appointment setting for external sales team
- Collaboratively work with the sales, marketing team and leadership to develop lead generation strategies to generate lead opportunities with prospective customers
- Initiates lead/demand generation strategies that include inbound/outbound sales and marketing campaigns and initiatives
- Initiates and participates in new business pitches with sales team and subject matter experts and own follow-through with the lead prospect
- Providing consistent, concise, accurate internal and external communications
- Providing consistent, concise, accurate and timely weekly/monthly sales lead gen activity reports to management
- Working collaboratively in a team environment and independently
- Achieving sales lead gen and appointment quotas
