Socially Enabled Business Process
Participation of people is most important to make anything popular. This is the basic principle of socially enabled business process. It is the most recent trend in business processes. The reason for this trend is, it is effective in providing massive outcome in form of profit and ROI. Although social activity and work seems to be two different aspects, they are related to large extend. Work always involves social activities such as collaboration, negotiations and communications. A socially enabled business process is an extension of this concept to develop productivity of any operational process. It is the integration of social platforms in business processes that supports collaboration and coordination of employees. This enables communication between employees related to their work, which increases productivity by simple sharing of knowledge.
Most of the business processes depended on technology and individual effort. With advancements towards more critical work space, the need of team work was gradually realized. Socially Enabled processes can be regarded as the next stage of development form the concept of team work.
This has changed the structure of the workplace from rigid to fluent and without knowledge barriers. A widely used enterprise social platform are the social features of SharePoint. Yammer was one such independent platform, now acquired by Microsoft. It is integrated with SharePoint now.
Among many other benefits, an enterprise social platform promotes transparency, agility and accessibility in any business process. With the introduction of social platforms actions of employees became transparent. This also provide useful insight about his personality and inner talents. These could be utilized for better purpose and decision making. Social platforms also promote integrity and honesty of among employees. Within a social process, sharing of information and data is quick. A centralized base could be maintained by the management from where directions of work could be provided to specific employees or processes, publicly or privately. This enables quick response and rapid flow of business operations.